Frequently Asked Questions
When will my order ship?
Orders typically ship within 1–3 business days. Delivery times vary by destination and shipping method.
Do you ship across the United States?
Yes. We ship to customers across the United States from our fulfillment network.
What is your return policy?
Returns are accepted within 30 days of delivery. Items must be unused and returned in original condition.
What if my order arrives damaged?
Please contact us with your order number and photos. We’ll help resolve damaged or incorrect deliveries.
Are your decorative pieces handmade?
Many pieces are made by hand, so slight variations in color, texture, or finish may occur.
How can I contact customer care?
Contact our customer care team through the Contact Us page. We’ll respond as soon as possible.